What are your hours and holiday schedule?

What are your hours?

Monday-Thursday

8-5 PST

 

Friday

This is a production day for us but our customer service is closed and we don't check emails or return phone calls.

 

SATURDAY-SUNDAY

Closed

Email and phones are not checked over the weekends or on holidays

We are closed on the following holidays, please remember that weekends or any of the holidays below do NOT count as a production day. 


 

Please allow up to 1 business day for an email response. It is very typical to hear a response the same business day during business hours. We do NOT answer email or return calls during non-business hours or on weekends.

Email is the fastest mode of communication for us due to our heavy work load and fast production schedules. Email is also better due to the fact that it provides a paper trail for everyone to see notes. We also check all email and respond every business day and phone calls are returned after that, you truly get a faster response with email.


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