When will my order ship?

When will my order ship?
Below info in red is the key factors to order ship dates. On your products webpage it will explain your production schedule options.
At checked out most custom items have a drop down menu that gives you an option of standard or expedited production. Please refer to your order for the exact business days but the most common is 10 business days for standard and 6 business days for expedited. 

  • Production schedule is based on BUSINESS DAYS, this does NOT include Saturday, Sunday or Hoidays

  • If an order is placed after 5pm PST the order date is considered the following "business day". Example- Order comes in on Monday the 2nd at 5:05 pm PST, the "order date" would be Tuesday the 3rd and production day 1 would be Wednesday the 3rd (unless either of those days were a holiday). We are very dedicated to being on time so we have to keep this strict guidelines to ensure we stay on schedule. 

  • On all custom orders the "order day" is not counted as a production day, production day 1 is the first business day after the "order date". Order dates will rollover to the next business day if ordered after 5pm PST, on weekends, or holidays.


  • Shipping is the first day after last day of production. For example ifyou have an item with standard 10 business day production shipping would be on businessd day 11.

 

  • Tracking info is loaded and emailed the first business day following shipping. For example if your item has a 10 buisness day production, shipping would be on business day 11 and tracking info would be loaded on business day 12.

 

  • 2 business day shipping does not include the weekends or holidays. If you select 2 business day shipping this does NOT mean that a custom item with arrive in two business days. All custom items (even if you choose to leave custom text blank) have a production schedule ahead of shipping, this only means after production it will ship via 2 buisness days instead of UPS ground.

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